Knowing how to use AI safely, ethically and transparently in healthcare communication is now an essential professional skill.
As AI tools evolve quickly, this course ensures you can apply them responsibly while meeting professional, ethical and governance expectations.
SELF-PACED
Learn at your own pace, fitting the course around your busy schedule.
EXPERT-LED
Gain insights from an experienced healthcare AI educator.
CPD: 1 HOUR
Meet your professional requirements while gaining AI skills.
One hour of free CPD
This course counts as 1 hour of continuing professional development and is suitable for self-directed CPD activities required by many health professional bodies.
Why take this course?
Responsible Use of AI in Healthcare Communication is a free 1-hour CPD course designed for health professionals who want to use AI tools safely in healthcare communication tasks, without compromising accuracy, privacy or professional standards.
This course is ideal if you:
- Are using (or considering using) AI to draft patient information, summaries or reports
- Want clarity on what is appropriate (and what is not) when using AI in healthcare communication
- Are concerned about misinformation, bias or over-reliance on AI outputs
- Want to protect patient confidentiality and organisational integrity
- Need practical guidance, not technical theory
- Want structured CPD that fits into real-world healthcare work
What you’ll learn
Develop practical skills to support responsible AI use across healthcare communication tasks.
You’ll learn:
- How to guide AI tools with clear, purpose-driven prompts
- When AI is appropriate and when human oversight is essential
- How to identify and reduce bias in AI-generated content
- How to strengthen clarity, tone and readability in patient-facing materials
- How to apply quality control checks before using AI outputs
- How to communicate transparently about AI use with colleagues and patients
The focus is not just on using AI, but on using it responsibly within healthcare communication standards.
What’s included?
ONE HOUR OF CPD
PRACTICAL EXERCISES
TEACHER SUPPORT
READY-TO-USE PROMPTS
BONUS CONTENT
LIFETIME ACCESS
Build responsible and ethical AI communication skills today
Join now to strengthen your healthcare communication skills in an AI-enabled environment. Learn how to use tools like ChatGPT safely, ethically and transparently in healthcare communication and earn 1 hour of free CPD while doing it.
Course outline
Understand where AI can safely support your work and where it introduces unacceptable risk.
You’ll learn:
- when AI is appropriate for health communication tasks
- how to distinguish low-risk support from high-risk misuse
- why AI should be treated as a drafting tool, not a decision-maker
- clear boundaries for responsible professional use
Learn why AI can sound confident while being wrong and how to protect your audience and credibility.
You’ll learn:
- why generative AI produces inaccuracies and hallucinations
- how misinformation can emerge even in polished outputs
- practical techniques for fact-checking AI-assisted content
- how to identify missing context, outdated guidance and bias
Understand how to use AI tools without breaching privacy laws or professional obligations.
You’ll learn:
- why public AI tools are not suitable for patient data
- common privacy risk scenarios in healthcare communication
- how to design prompts that avoid protected health information
- practical safeguards to stay compliant with privacy regulations
Explore how AI reflects structural bias and what that means for health communication.
You’ll learn:
- how bias enters AI-generated health content
- common forms of gender, cultural and socioeconomic bias
- how language choices affect trust and inclusion
- practical methods for reviewing AI outputs through an equity lens
Learn why human judgement remains essential even as AI becomes more capable.
You’ll learn:
- how overreliance on AI can lead to deskilling
- warning signs that AI is shaping decisions instead of supporting them
- how to retain editorial control and critical thinking
- strategies to use AI without eroding professional expertise
Bring everything together into a safe, repeatable approach you can use long term.
You’ll learn:
- how to integrate AI into your workflow responsibly
- where to place verification, review and accountability checkpoints
- how to document AI use for transparency and compliance
- practical strategies for sustainable, ethical AI use in healthcare communication
Meet your instructor
Hi, I’m Michelle Guillemard, founder of Health AI CPD.
I help health professionals navigate AI in a way that strengthens professional standards.
AI can support healthcare communication, but only when used with structure, awareness and accountability.
In this course, I’ll guide you through practical frameworks to help you decide:
- When AI is appropriate
- When additional safeguards are needed
- How to protect patient trust
- How to maintain professional responsibility
The goal is simple:
Use AI as a tool, not a replacement for judgment.
Ready to communicate responsibly with AI?
Practical skills, clear guidance and CPD all designed to fit your busy schedule.
Frequently asked questions
You have ongoing access to the training and all future updates.