Using AI to Improve Patient Communication CPD Course

In our Using AI to Enhance Patient Communication course, you'll discover how AI tools can simplify complex medical information, translate content for diverse patient populations and create tailored, easy-to-understand materials. By mastering AI, you'll streamline your workflow, improve patient engagement and ensure your messages are clear and accessible. With AI on your side, you can enhance the quality of care you provide and make patient communication more efficient and impactful than ever before.

2 hours

Meet your CPD requirements while staying ahead in AI and patient communication.

teacher feedback

Receive personalised feedback to to ensure you’re applying the concepts correctly and effectively.

self-paced learning

Designed to fit into your busy schedule.

Join the waiting list to be notified when the Using AI to Enhance Patient Communication course is available in May 2025.

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Clearer, more effective patient conversations

Here’s what you’ll learn in this CPD training.

SIMPLIFY COMPLEX MEDICAL CONVERSATIONS
  • Turn medical jargon into clear, patient-friendly explanations
  • Create instant visual aids for better understanding
  • Maintain consistency in patient education
BREAK DOWN LANGUAGE BARRIERS
  • Use real-time translation tools confidently
  • Ensure accurate medical communication across languages
  • Provide translated materials and instructions
ENHANCED PATIENT UNDERSTANDING
  • Generate personalised education resources
  • Create relatable analogies and examples
  • Implement effective comprehension checks


STREAMLINE YOUR DOCUMENTATION
  • Capture conversations accurately and efficiently
  • Create clear follow-up instructions
  • Generate actionable visit summaries
using ai to improve patient communication cpd course

Enhance your patient interactions

Discover how AI tools can simplify your patient communication tasks.

Who is this training for?

Our Using AI to Improve Patient Communication course is for healthcare providers who want to enhance their patient communication. 

Whether you’re a busy clinician looking to make complex explanations clearer, a practice manager seeking to overcome language barriers or a healthcare team wanting to provide more consistent patient education – these AI tools can help streamline and improve your patient interactions.

Why do you need it?

Clear communication is crucial for patient care, but it’s often challenging to explain complex medical concepts, bridge language gaps or ensure patients fully understand their treatment plans.

AI communication tools help you break down these barriers. They can translate conversations in real-time, generate clear explanations of medical procedures, create visual aids on demand and help document key discussion points – all while saving you valuable time.

Training purpose

This Using AI to Improve Patient Communication training will show you how to effectively use AI tools to:

  • Break down complex medical terms into patient-friendly language
  • Communicate across language barriers with accurate medical translations
  • Create clear visual aids and explanations for procedures
  • Generate personalised patient education materials
  • Document and summarise patient conversations more effectively
  • Ensure consistent communication across your healthcare team


Join the waiting list to be notified when the Using AI to Enhance Patient Communication course is available in May 2025.

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Key inclusions

CPD CERTIFICATE

QUIZZES & PRACTICAL EXERCISES

TEACHER FEEDBACK

HANDOUTS & DOWNLOADS

BONUS CONTENT

UNLIMITED ACCESS

Your trainer

Hi – I’m Michelle Guillemard. For over a decade, I’ve specialised in teaching health communication courses, and now I’m focusing on helping healthcare professionals harness the power of AI effectively and ethically.

I understand the importance of quality professional development, which is why all my courses are designed to give you practical, evidence-based skills you can apply immediately in your practice.

Course outline

INTRODUCTIONS AND WELCOME

Welcome, about the Using AI to Improve Patient Communication course and your complete training outline and learning objectives.

Lesson 1: Practical Applications of AI in Patient Communication

Video: Overview of how AI is transforming patient communication

  • Language translation
  • Documentation
  • Visual aids

Downloadable: Comprehensive guide to AI tools for patient communication tasks

Demo: Quick overview of AI documentation tools for clinical settings


Lesson 2: Using AI for Translation and Accessibility

Video: How AI-powered tools can translate medical content into multiple languages or formats

Interactive activity: Practice using AI tools to translate medical documents and verify accuracy

Downloadable: Best-practice guidelines for ensuring accurate medical translation across languages

Lesson 3: Simplifying Complex Content with AI

Video: Demonstration of creating plain language explanations and visual aids

Practice exercise: Generating medical content with effective prompts

  • Simplify technical health documents
  • Generate explanatory diagrams and visual aids
  • Create relatable analogies for complex medical concepts

Automated feedback tool: Receive suggestions to refine prompt wording


Lesson 4: Creating Tailored Patient Education Materials

Video: Step-by-step examples of generating patient health content

  • Personalised FAQs
  • Lifestyle advice
  • Visual instruction sheets
  • Comprehension check materials

Hands-on exercise: Creating patient educational materials

  • Create condition-specific patient materials
  • Design comprehension check questionnaires
  • Generate visual aids for patient education

Downloadable: Templates for structured patient education content


Lesson 5: Best Practices and Pitfalls to Avoid

Video: Common mistakes when using AI in patient communication

Case studies: Real-world examples of successful AI implementation

Reflection activity: Plan for implementing AI tools in your workplace


Lesson 6: Documentation and Follow-up

Case Study: Using AI to summarise patient interactions

  • Capture and summarise patient conversations
  • Generate detailed visit summaries
  • Create clear follow-up instructions

Practice activity: Using AI tools in healthcare settings

  • Document a sample patient interaction
  • Create follow-up instruction templates
  • Generate action items for patients


Finalising Your Activity

Certificate of completion

Downloadable toolkit:

  • Prompt writing templates
  • Quality control checklists
  • Best practice guides
  • Review frameworks

Recommended reading: Useful resources

Next steps: Continue the journey

Learning outcomes

By the end of the Using AI to Improve Patient Communication course, you will be able to:

  • Understand how AI tools are transforming patient communication, including their practical applications in simplifying and enhancing health information.
  • Use AI-powered translation tools to make medical content accessible across multiple languages and formats, meeting the needs of diverse patient populations.
  • Create tailored patient education materials using AI, including personalized content such as FAQs and lifestyle advice that resonates with specific patient needs.
  • Apply AI to simplify complex medical terminology into plain language, improving comprehension for patients without healthcare backgrounds.
  • Recognise best practices for using AI in health communication while avoiding common pitfalls to ensure effective, accurate, and ethical use of AI in patient interactions.

Quality assurance

Health AI CPD strives for the highest level of content integrity and accuracy in our educational resources.

Join the waiting list to be notified when the Using AI to Enhance Patient Communication course is available in May 2025.

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Frequently asked questions

How much does it cost? How long do I have access for? Will this course help if I’m not tech-savvy? Do I need special software or equipment? What kind of support is available? How much time do I need to complete the course? What if the tools change or update? Do you offer any other CPD courses on AI and health?

The training fee costs $70 USD.

You have ongoing access to the training and all future updates.

 Absolutely! This course is designed for all skill levels. We provide step-by-step guidance and practical examples to help you comfortably integrate AI tools into your practice.


All you need is an internet connection and a laptop, tablet or mobile phone.

You’ll have access to technical support , Q&A sessions with your teacher, and a community of fellow learners.


The core modules take around 2 hours to complete. You can learn at your own pace, with ongoing access to all materials.

Course materials are regularly updated to reflect the latest AI tools and features. Your access includes updates during your enrolment period. It’s also important to stay updated with the latest AI trends and follow leading industry publications, like the Harvard Medical School’s Trends in Medicine.

Yes – we offer a range of CPD activities and courses with new ones being added regularly throughout the year.

  1. Introduction to AI in Healthcare: Foundations for Health Professionals – Start your healthcare and AI journey here
  2. Evaluating Bias in Healthcare AI – Use AI responsibly in healthcare
  3. AI Prompt Writing for Healthcare – Write better prompts, get better results
  4. Ethical Use of AI in Healthcare – Discover current ethical issues
USING AI TO ENHANCE PATIENT COMMUNICATION

Discover how AI can 
transform the way health professionals communicate with patients.

This CPD activity provides practical strategies for leveraging AI to enhance understanding and build trust.

using ai to enhance patient communication

Join the waiting list to be notified when the Using AI to Enhance Patient Communication course is available in May 2025.

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